Are short term incentives the key to new augmented reality browser Layar’s success?
Layar has just entered the market seeking to standardise augmented reality - a good thing from everyone’s perspective.
It appears they’ve discarded the option of becoming a business-to-business service brand such as Intel, but rather opted to become a consumer facing brand in their own right.
I’m sure their ultimate desire is to do what Google has done for search: to become a known brand in themselves, to be synonymous with, and become THE default augmented reality technology.
That all comes naturally with critical mass, but Layar will need to win those audience percentages in the first place to achieve this.
So the question becomes: how does Layar become this consumer facing brand in its own right with an active audience to boot?
As I’m sure Layar knows all too well, brands hold the key to its success because they own the coveted audience relationships. When a brand invests in the technology by producing branded content using Layar, it introduces its audience to Layar as a by-product. Over time Layar achieves critical mass via multiple brand introductions across the range of business sectors.
If it gets the user experience spot on it will meet its aspirations to become a brand in its own right that we grow to know and love.
So if that’s the solution to achieve its long term goal, short term it needs to get brands on board in the first place.
Timing-wise it feels like a natural evolution for Layar to enter the market: People have been exposed to and are now used to layered interfaces such as GoogleMaps. Layar simply presents these within an intuitive augmented interface.
Functionally Layar is in a good place: It’s a proven, stable platform that admittedly is in its embryonic stages, but even without being a techie you can see the potential in the service. That said, the business model they’ve opted for essentially creates an app store within an app store which may confuse. Whilst not exactly the same, it’s not the first attempt at creating a market place structure: the likes of Mobizines and Nokia’s Point & Find product have yet to set the world alight.
And technically there are a variety of augmented reality solutions out there that developers can opt to choose (think the RightMove or NearestTube apps).
Conversely brands will recognise that it’s in their own interests to hop on board early as this is the very start of a new technology. The rules are still being written and consumer habits have yet to be defined. If content impresses, it will help formulate the way we use these types of services, and once those habits materialise it’s much harder for other brands to enter the market and change them.
But until Layar is known in its own right, will brands want to risk complicating sales messaging with ‘Layar’ the platform rather than focus purely on promoting their own branded content? It’s a big question that brands will need to answer, and as the stakes for Layar are so high, I’m sure could become more palatable for the brands via the introduction of short term incentives.




